Terms & Conditions

 

Dear customer, please read our terms and conditions before placing your order online.

 

These Terms and Conditions shall apply to all orders for the supply of products by us,  to all our customers.

 

Product description: All products shall conform only by the specifications and ingredients provided by the manufacturer in documentation online or leaflets. Any illustration, picture in the website, leaflet sales pamphlet or any other sales and or marketing literature is for GUIDANCE only.

Every care is taken by us to provide you with the accurate data of the products. Should you notice any inaccuracy please contact us so we can rectify it.

We run this business with humans and occasionally, human error can lead to incorrect prices or any other error. Should this is the case, please notify us for correcting it. 

Although we attempt to provide accurate information on this website, we make no representation as to the accuracy, or other aspects of any nutritional information or ingredient listings of any of the products.

Product availability: We plan to have sufficient stock of all our products but in the rare case we are out of stock, we may substitute it or back order if we can send it over a couple of weeks. Should the waiting time exceeds a fortnight we will then inform you so you can decide to wait or to cancel.

Pictures: All our product images are for GUIDANCE only. The appearance of the packages may vary from time to time. We are always try to update them

Product substitution: We may revise or discontinue products at any time. Should we run out of a product ordered, will ship a product that have the same qualities and characteristics of the products ordered, but changes between what is shipped and what is described on this website are possible, and we reserve the right to substitute with an equivalent or better product without prior notification to the customer but you could add a note within your order: NO SUBSTITUTION PLEASE.

Products containing alcohol: Any type of alcohol sale is prohibited under the age of 18. By ordering any of these products you are confirming that you are over 18 years old and legally permitted. 

Product allergies: The product allergens are detailed within the ingredients. We do not work with nuts but we may have some contamination within all our products.

We work with SESAME and other seeds.

All our breads and rolls contain small amount of GLUTEN.

Return and refund: In the unlikely event that a product arrives damaged please notify us by e-mail so we can resolve immediately either replacing it or refund it.

For other returns and or refunds, please contact us only by e-mail with your query. 

 

Please do NOT refuse a parcel as it cost us £ 20.00.  We can work together once the parcel is received 

 

In the case that the Customer REFUSE a parcel without our prior consent in writing, the customer will be required to pay for the goods dispatched, shipping costs and a penalty fee of £ 20.00

Cancellation: You have the right to cancel an order as long as the order has not been send. Please send us an email with your invoice number for a full refund.

Copyrights: All Site design, text, graphics, pictures, the selection and arrangement thereof, and all software are owned exclusively by the German Bakery UK Ltd. Any other use of materials on this webite, including reproduction, modification, distribution, or republication, without the prior written permission of us is not allow.

Disclaimer:  The information on this website can be changed including prices without any prior notice. The content may be in rare ocassions obsolete or incorrect, should this happens we have the right to terminate your order and to refund any payment to you. 

We are not liable or responsible for any losses for the use of this website, direct or indirect. The use of this website is at your own risk. 

Should you wish to contact us about these Terms and Conditions please send us an email to germanbakerywindsor@gmail.com 

 

The German Bakery of Windsor is a trade name of German Bakery UK Ltd. Registered in the UK 

Registration number: 8126410 - VAT number: 142510846